About Bolt Sight and Techsstuff LLC.
Bolt Sight is a hosted observability service made and operated by Techsstuff LLC, a software company based in the United States.
Who makes it
Techsstuff LLC develops and runs the hosted service, sells it and answers support. You can read about the company at techsstuff.com.
What it is for
Bolt Sight is for developers and small engineering teams who run services and want traces, logs, metrics and alerts in one place, without operating an observability stack themselves. It reads standard OpenTelemetry, so adopting it means changing an endpoint and a header rather than rewriting instrumentation. See what the console does and how it works.
What we sell
What is sold, what it costs and how it is delivered.
- What you buy
- Prepaid credits for the hosted Bolt Sight service. It is software as a service: you use it in a browser and send data to it from your own systems. Nothing physical is shipped.
- Price
- Credit packs from $10 to $210 USD, one-time payments, $1 buys 1,000 credits, credits never expire. There is no subscription. See pricing.
- How it is used up
- Metered usage: 1 credit pays for 1,000 ingested records (spans, log records or metric data points) or 10 query attempts.
- Delivery
- Credits are added to the project you bought them for as soon as the payment is confirmed.
- Seller
- Techsstuff LLC. Checkout is on Stripe-hosted pages and itemizes the pack price, a processing fee and a 10% tax before you pay.
- Refunds
- You can request a full refund within 14 days of your payment date. No reason is required. Refund and cancellation policy.
The rules
Read these before you pay.
- Terms: use of the service, credits, acceptable use, export restrictions.
- Privacy policy: what is collected, why and for how long.
- Refunds and cancellation: the 14-day refund, delivery and disputes.
- Security and data handling: how keys, secrets and telemetry are handled.
How to reach us
Email support@techsstuff.com or call +1 307-256-7988. The contact page lists what to include for each kind of question, and the support page says what helps us help you.