Refunds & cancellation.

14-day full refunds

You can request a full refund within 14 days of your payment date. No reason is required.

This covers Bolt Sight subscription payments, including renewals, and one-time extra-usage top-ups.

How to request a refund

Email support@techsstuff.com within 14 calendar days of your payment date. Include your checkout email and purchase reference so we can locate the payment. You do not need to provide a reason.

Refunds are returned to the original payment method. Do not send payment card details.

Purchases billed by Dodo Payments

For a purchase billed by Dodo Payments, you can also request a refund through the support link in your receipt. See Dodo Payments’ buyer terms for its refund process and consumer rights.

Extra-usage top-ups bought earlier were billed by Paddle.com, the merchant of record for those orders. For those purchases, see Paddle’s buyer terms and use the support link in your Paddle receipt.

Cancellation

You subscribe to Bolt Sight from the Billing page in your project. Your first payment is charged at checkout. Monthly plans renew every month and yearly plans renew every year until canceled. One-time extra-usage top-ups do not renew.

To change or cancel a subscription, use Manage billing on your project’s Billing page, or email support@techsstuff.com before your next renewal with your checkout email and purchase reference. Cancellation stops future renewals. You can request a refund for a payment under our 14-day refund policy above. Viewing a demo creates no subscription.

Delivery

Bolt Sight is a hosted software service. Nothing physical is shipped, so shipping and returns do not apply. A subscription is applied to the project you bought it from, together with its credits, as soon as the payment provider confirms the payment. Top-up credits are added when Dodo Payments confirms the payment.

Billing questions and disputes

Contact support if a charge is unrecognized, duplicated, or different from the agreed order. We will review the purchase information and respond by email. This support process does not limit rights you may have under applicable law or through your payment provider.

Contact

Questions about this policy? Contact Techsstuff LLC by email at support@techsstuff.com or by phone at +1 307-256-7988.