Privacy.

Scope

This policy covers the Bolt Sight website (boltsight.app) and the hosted Bolt Sight service at bsight.techsstuff.com, both operated by Techsstuff LLC.

When you browse this website

The pages of this website do not use analytics, advertising trackers, contact forms, or account registration. Those pages do not set cookies or use browser storage. Their fonts and styles are served with the site.

The infrastructure that delivers the website may process request information such as your IP address, browser details, requested URL, and request time to deliver pages, operate the service, and investigate security or technical issues.

Product demo

The Bolt Sight walkthrough on this website uses illustrative sample data. It does not connect to your systems, accept uploads, or create product accounts.

Your account

When you sign up, we receive your name, email address and password, or the profile details your Google account shares if you sign in with Google. We use them to create and secure your account and to contact you about it.

Your project data

The data you send to a project is stored and processed to provide the service to that project: telemetry such as traces, metrics and logs. Members of your project can access it. We record usage, such as ingested records and query attempts, to apply credits and billing. We do not sell this data or use it for advertising.

Payments

Bolt Sight subscriptions use Stripe-hosted checkout. Stripe collects payment details and the email or billing information needed to process the payment. Our pages and apps do not collect or store payment card details. We receive purchase and payment status information to manage billing and support.

Payment service providers handle payment details under their own privacy practices. Extra-usage top-ups bought inside a Bolt Sight or Bolt Search project are sold through Dodo Payments checkout; Dodo Payments is the merchant of record for those orders.

Card details are entered only on the payment provider's checkout page. Our payment providers, Stripe and Dodo Payments, maintain PCI DSS compliance and receive your details over an encrypted HTTPS connection. Techsstuff LLC never receives or stores your full card number.

Service providers and disclosure

Hosting, email, and payment service providers may process information as needed to provide their services. Information may also be disclosed when required by applicable law.

Retention and your choices

Information is kept as needed for the purposes described here and any applicable legal obligations. You can email us to ask about information you have provided or request its correction or deletion, subject to those obligations.

To delete a project’s data or your account, email us from the address on the account.

Links and changes

Other websites have their own practices. This website’s pages use a no-referrer policy to avoid sending their page address when you follow a link. We may update this policy when our products or practices change.

Contact

Questions about this policy? Contact Techsstuff LLC by email at support@techsstuff.com or by phone at +1 307-256-7988.